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临时修改上课时间,不通知,以及其他琐事

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发表于 2012-9-18 11:13:57 | 显示全部楼层 |阅读模式

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海文考研坑爹的不只是钱啊!
我是在北京报的名,周二的时候官网上写着,政治新大纲解析,周末开课。结果我大中午的坐车跑过去,工作人员说:“场地临时征用,这课我们昨天上过了。”你知道我听了这话的心情吗?咱去年考研没考上,报的是海文的政治班,去年的新大纲解析我就没听上,同样是夺回上课,没有人通知。没想到,今年继续没人通知。
晚上我上网再次查看开课时间,仍然写着是周末......
给大家一个报海文的建议:如果他们不能保证一定能给你手机短信通知的话,最好别报名。

另外,记得去年,最后的点题班,有个混蛋老师是这么讲的:“XXXX请参考我的暑期强化班的XXXX”。你知道吗,海文报名的人,只有一部分人听过这个人的课程,比如分了3期,也就是只有33%的同学上过这个人的课,结果最后这个“老师”居然能这么上课。当时的我真想仍臭鸡蛋啊!!!
政治号称什么来着?“预测范围覆盖几乎所有考题”,好吧,我的承认,此话不假。知道为什么吗?最后他给你的所谓预测题目范围,有100多道啊!而且,每道题所有的字数,平均的超过400字。拿到手之后,我只觉得这密密麻麻的小字,写了一厚本。我说,你们怎么不直接把政治大纲解析发给我们啊,那不就绝对100%命中了吗?这么多东西,有谁能在7天时间内背下来。
还说海文的短信通知服务,报名的时候说:“不行,不能给你短信通知”。现在想想,我报了海文,我还真是够贱的。为什么别人交报名费就是交,我交的就不是钱吗?这次,遇到问题了,不给通知,官网上实际也查不到,那么,这课程肯定是听不了了。
说道缴费,我报名的时候,前台说:“钱交了不能退款啊。”我要发票,前台说“没有,你拿听课证就行了。”其实,我想说,你们这是逃税(避税)好不,收钱不开发票,你当你们生意是街头摊煎饼的吗?
我打电话给海文的客服,客服说“我就是管咨询的,您的情况,我也没办法。要不我帮您反映反映吧。我们领导也挺着急的”。我给大家翻译一下啊,“这不关我的事,情况我记录一下,管不管用的,我可没保证”。
其实,如果是系统自动发送通知短信的话,往目标号码目录里添加一个号码完全不是问题。另外,如果领导真的着急,完全可以让员工按照大家报名的信息,逐一发送通知。大家报名的时候,也都留下了手机号码和QQ号码。不是么。

公道的说,海文考研的服务问题真的很糟糕,师资力量优秀老师大有人在,但渣渣们也不少(其实每个考研品牌的师资力量的情况都差不多)。

最后,总结。
海文考研 - 坑的不只是钱。

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发表于 2012-9-21 09:36:13 | 显示全部楼层
为了考研,坚持一下吧

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发表于 2012-10-31 11:04:43 | 显示全部楼层
公道的说,海文考研的服务问题真的很糟糕,师资力量优秀老师大有人在,但渣渣们也不少

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发表于 2013-2-22 04:59:54 | 显示全部楼层

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